our pawlicies…

Thank you for your business and supporting a small local business.

Due to the perishable nature of the products and inability to control how our products are transported and stored once they leave us, c’est pawfait does not accept returns, provide refunds or exchanges. If for some reason you are unsatisfied with your purchase and feel it does not match your expectations, please contact us at  cestpawfait@gmail.com within 24 hours of the date you picked up and/or received your order. Please provide the following information when emailing - your order number, applicable photos of product and/or packaging, a detailed description of the issue along with information on how your item was transported, stored, or delivered.

For local pickups or deliveries, any cancellations must be made 48 hours prior to pickup date.

For orders placed via our website, any refund will be minus the stripe payment fee originally paid when placing the order. We do not accept returns, refunds or exchanges on late deliveries.

Your order is greatly appreciated and c’est pawfait is here to give your dog delicious and healthy treats.

Creative License

At c’est pawfait, we follow customer provided requests, directions and specifications to the best of our abilities. However, creative license is often needed to ensure that every product that leaves with our quality of approval.

Every item is handmade, meaning each item is unique therefore, we cannot guarantee 100% accuracy in regards to color, proportions, or composition.